If you’re one of those that have been angered by Match dot com one of the many popular dating agency we have, on money refunds and other related issues, then you need the help you can get. But can you really get a refund on Match dot-com?
Can I get a refund on Match? You’ll like to know the answer to this questions, perhaps you’re apprehensive having heard how notorious this company can be in eating customer funds.
Well the simple truth is you can, they’ve been confirmed people who were refunded. Is not as if you’ll take them to court ,( you can try if you have the time and perhaps the money) or force them to give you back your money, but you can try because you now have a chance to do that. Before you do anything let’s understand a little about this dating platform. Match Dot Com normally give a new subscriber free access to some Match features. Once this free Match dating profile is created, you can view photos and profiles of potential dates. When you’ve found someone you like, you can subscribe to make contact by email and start getting to know them. Note that ‘subscription’ that is where it gets interesting Like every freemium service a good deal of its features are free. This is a good strategy because it lets you test the waters before you spend any money subscribing. With that free subscription, you can browse Match. com, search for and view matches, create a profile, send and receive “winks,” use Match’s message center, and use their smart phone app.
Part of their strategy is designing all their free features to make you get into a paid subscription. Only with the paid subscription can you send messages to any Match Dot com member, see who has viewed or Favorited your profile, connect with other members via IM keep track of your connections, and many other things. Subscription on Match starts from as low as $20 to as high as $45 per month depending on many factors including subscription incentives. The money can quickly add up if you decide to pay for several months, which is often recommended, so you may end up paying for 6 months.
Although a minimum of $120 may not break your pocket or drain your bank, but when it continues every 6 months or there about then it might eventually happen especially if you’re no longer using Match’s platform to find your dates or match. In such case you need to stop it being charged over and over, and try to get money they have already taken. Stopping it is just as simple as writing ‘stopping’ out. Just cancel your subscription and you’ve stopped it. wait o is not that easy, as they’ve been reported cases of people who taught they’ve cancelled their subscription only to be charged again. So when you cancel it, be sure you’ve cancelled it.
Make sure you receive their email confirming that you’ve successfully cancelled it, otherwise you’ll be charged again then again, again and again. Because that is the main way they make their money.
How To Get A Refund On Match Now to get a refund you need to make sure you are not at fault, make sure you cancelled your subscription before they charged your card, when you signed up you agreed to their TOS, that TOS is what binds you to pay if not cancelled. Which means if you can’t cancel your subscription you must pay whether you use their services or not. After you made sure that you’ve cancelled your account and they charged you ( which they shouldn’t do under normal circumstance) you have all right to ask for refund.
First send them an email explaining what happened clearly and make sure to state that you’ve already CANCELLED your Match subscription before they charged you for renewal. At this point they should refund you your money.
If this fails which rarely happens then contact their customer care using Match refund number and have them transfer you to the person in charge of this department. Explain in details what happened and the steps you took to resolve it before calling.
Some business thrive when their customers are ignorant, once you know you’ve done everything according to book you should be able to get your money back or take them to court and triple it. This is just some of the ways to get a refund on match. com. Doing it well brings back your funds.
Match.com Contact Address
Please log into your account or sign up to make contact.
Phone Number 1-800-92-MATCH (1-800-926-2824)