Trainline refund request email address and contact detailsTrainline refund request email address and contact details

Get your Trainline refund easily and faster with this direct Trainline contact details and refund email. You don’t have to move through any third party. These are direct contact to Trainline.

We assume you’ve applied for a refund, and perhaps there was no positive feedback.  If you’ve not done that the simple and quickest way to ask for a Trainline refund is to log in to My Bookings, select your booking and click on refund tickets. If you’re not refunded or feel that taking time. You can now use the various support options available.

There are 3 main Trainline refund contact

  • Live contact via the Trainline website
  • Direct refund email address.
  • Trainline phone number.


1. Live contact via the Trainline site.

Go to this will lead you straight to their support page, where you can chat with Trainline customer reps live. I suggest no formalities, no running around circles, make your point, and tell them your request as soon as possible.

Explain to them in detail, tell them why they should give you, your refund, this refund should be for tickets you’ve already paid for or any other thing that caused them to deduct your money. This works guys, sometimes they actually will be surprised that you haven’t been refunded through the normal process.

2. Contact Trainline through their Email address.

This is another direct method to contact Trainline, using their mail. Trainline electronic email addresses are difficult to get, as they are not publicly available. Well, we go this somehow, won’t tell you how but we got it for you guys.

Trainline direct email address for refunds

[email protected]


send them a mail, again go straight to the point, if there is any evidence, scan and send as an attachment. Double-check your outbox to make sure it has gone. Wait for a response.

3. TRAINLINE contact phone number for refunds

You can now get Trainline directly by calling their special customer care phone number. Again once you’re connected to them make sure you go straight to the point.

Call “0333 202 2222”

Do not beat around the bush, tell them what you want. If they tell you to send evidence please do so within 5 minutes.

If you do all these things right, and you know you’re in your right Trainline should refund the money you spent.

By Chimatim

Mr Tim an author in, he writes for various digital and prints media platforms.

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